This Privacy Notice for Curava ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://curava.ca or any website of ours that links to this Privacy Notice
- Use Curava — an ad account monitoring platform that helps businesses track, analyze, and manage advertising accounts across channels, with real-time alerts, performance insights, and anomaly detection
- Engage with us in other related ways, including support or marketing communications
Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at ops@curava.ca.
Summary of key points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.
Do we process sensitive personal information? We do not process sensitive personal information.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We use organizational and technical safeguards, but no method of transmission over the Internet is 100% secure.
What are your rights? Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information. See section 11 below.
1. What information do we collect?
Personal information you provide
We collect personal information that you voluntarily provide when you register on the Services, express interest in obtaining information about us or our products and Services, or otherwise contact us.
Personal Information Provided by You. The personal information we collect may include:
- Names
- Email addresses
- Passwords
- Contact or authentication data
Social media login data. We may offer the ability to register and sign in using a third-party account (such as Google). If you choose to do this, we receive profile information from that provider, which may include your name, email address, and profile picture. We use this information only as described in this Privacy Notice.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services.
Like many businesses, we also collect information through cookies and similar technologies that support authentication, security, and basic site functionality.
Google API
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
2. How do we process your information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including to:
- Facilitate account creation, authentication, and account management
- Deliver and facilitate delivery of the Services you request
- Respond to user inquiries and offer support
- Send administrative information such as changes to our terms or policies
- Protect our Services, including fraud monitoring and prevention
- Identify usage trends to improve our Services
- Comply with legal obligations
4. Do we use cookies and other tracking technologies?
We may use cookies and similar technologies to gather information when you interact with our Services. Some technologies help us maintain the security of our Services and your account, prevent crashes, save your preferences, and assist with basic site functions such as keeping you signed in.
5. Do we offer artificial intelligence-based products?
We offer products and features powered by artificial intelligence, machine learning, or similar technologies ("AI Products"). These tools are designed to enhance your experience, such as by generating monitoring insights and draft recommendations.
We provide AI Products through third-party service providers ("AI Service Providers"), including model providers accessed via OpenRouter or similar infrastructure. Your input, output, and personal information may be shared with and processed by these providers to enable your use of our AI Products. We process this data in line with this Privacy Notice and our agreements with providers.
7. How long do we keep your information?
We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it, or securely store it and isolate it from further processing until deletion is possible.
8. How do we keep your information safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk.
9. Do we collect information from minors?
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to such minor's use of the Services. If you become aware of any data we may have collected from children under age 18, please contact us at ops@curava.ca.
10. What are your privacy rights?
Depending on where you are located, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion, or restriction of processing. To exercise these rights, contact us at ops@curava.ca.
Withdrawing consent: If we rely on your consent to process your personal information, you may withdraw your consent at any time by contacting us.
Account information: If you would like to review or change your account information or terminate your account, contact us at ops@curava.ca.
11. Do we make updates to this notice?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. If we make material changes, we may notify you by posting a notice of such changes or by directly sending you a notification.
12. How can you contact us about this notice?
If you have questions or comments about this notice, email us at ops@curava.ca or contact us by post at:
Curava1264 Hastings St
Victoria, BC V8Z 2V9
Canada
13. How can you review, update, or delete your data?
Depending on applicable law, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To make a request, contact us at ops@curava.ca.
Return to sign in.
6. How do we handle your social logins?
Our Services offer you the ability to register and log in using your third-party social media account details (such as your Google account). Where you choose to do this, we will receive certain profile information about you from your social media provider.
We will use the information we receive only for the purposes described in this Privacy Notice. We recommend that you review the privacy notice of your social media provider to understand how they collect, use, and share your personal information.